Welcome to MK Scalp & Wellness Lounge (“we,” “us,” or “our”). By accessing or using our website mkscalpandwellnesslounge.com, submitting forms, requesting appointments, or receiving services, you agree to be bound by these Terms & Conditions. Please read them carefully.

Services Disclaimer

MK Scalp & Wellness Lounge provides non-medical scalp wellness services and education only. We do not diagnose, treat, cure, or prevent any medical conditions. Our services are not a substitute for professional medical advice, diagnosis, or treatment. If you have a medical condition or concern, please consult a licensed healthcare provider.

Eligibility

By using our website or services, you confirm that you are at least 18 years old or have parental/guardian consent.

Request to Book & Appointments

Submitting a request-to-book form does not guarantee an appointment. All appointment requests are reviewed and confirmed directly by Janelle. Please allow 24–48 hours for contact and confirmation.

Appointment availability is subject to change. We reserve the right to decline or reschedule appointments when necessary.

Cancellations & No-Shows

Cancellation and rescheduling policies will be communicated at the time of booking or appointment confirmation. Failure to follow the stated policy may result in fees or forfeiture of deposits, when applicable.

Payments & Pricing

All pricing for services is subject to change without notice. Payment terms, deposits, and accepted payment methods will be provided during the booking process. All services must be paid according to the terms outlined at the time of booking.

Client Responsibility

Clients are responsible for providing accurate and complete information regarding their scalp and hair health. MK Scalp & Wellness Lounge is not responsible for outcomes affected by undisclosed conditions, products, medications, or failure to follow recommended aftercare.

Results Disclaimer

Individual results may vary. While many clients experience improvement, results are not guaranteed. Consistency, at-home care, and individual scalp conditions all influence outcomes.

Intellectual Property

All content on this website—including text, images, branding, logos, and service descriptions—is the property of MK Scalp & Wellness Lounge and may not be copied, reproduced, or used without written permission.

Website Use

You agree not to use this website for any unlawful purpose or in a way that may harm, disrupt, or interfere with the website or business operations.

Limitation of Liability

MK Scalp & Wellness Lounge shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or services, to the fullest extent permitted by law.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and protect your information.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this website.

Governing Law

These Terms & Conditions are governed by the laws of the state in which MK Scalp & Wellness Lounge operates, without regard to conflict of law principles.

Contact Information

If you have any questions about these Terms & Conditions, please contact us:

MK Scalp & Wellness Lounge
📧 Email: [email protected]
📞 Phone: (603) 948-6424
🌐 Website: mkscalpandwellnesslounge.com