frequently asked questions
Your Questions, Answered — With Care and Clarity
We know scalp health and hair concerns can feel overwhelming. Below you’ll find answers to our most common questions so you can feel informed, confident, and prepared before beginning your scalp wellness journey.
Personalized care starts with understanding — if you don’t see your question here, we’re happy to help.
1. What makes MK Scalp and Wellness Lounge different from a regular salon or spa?
We are scalp wellness specialists, not a head spa. Our focus is on restoring scalp health, addressing hair-loss concerns, and providing results-driven treatments that build the foundation for healthier, stronger hair—all in a luxurious, high-touch environment.
2. Who can benefit from scalp wellness treatments?
Anyone looking to improve scalp health, prevent hair loss, or support hair growth can benefit. Whether you’re experiencing thinning, dryness, buildup, or irritation, our treatments are customized to meet your scalp’s unique needs.
3. Will I see results after one visit?
Many clients notice immediate relaxation and scalp nourishment, but true transformation comes from consistent, targeted treatments paired with at-home care guidance. Our goal is long-term scalp health and the hair you’ve always dreamed of.
4. Do you treat medical scalp conditions or diagnose hair loss?
No. MK Scalp & Wellness Lounge provides scalp wellness support and education, not medical diagnosis or treatment. If we observe something that appears outside our scope, we may recommend consulting a licensed medical professional.
5. What can I expect during my first visit?
Your first visit begins with a detailed scalp consultation, including advanced scoping and analysis. This allows us to understand your scalp environment and tailor your experience to your specific needs, ensuring both comfort and results.
6. How often should I receive scalp treatments?
Frequency depends on your scalp condition and goals. Some clients benefit from monthly maintenance, while others may begin with more frequent visits. We’ll guide you with a personalized recommendation during your consultation.
7. Are your treatments relaxing, or are they more clinical?
Both. Our services are designed to deliver results-driven scalp care while providing a deeply relaxing, spa-level experience. You’ll receive intentional treatments that calm the nervous system and support scalp health at the same time.
8. Is scalp wellness only for people experiencing hair loss?
Not at all. Scalp wellness is preventative as well as restorative. Many clients come to maintain scalp balance, improve hair quality, reduce buildup, or simply invest in long-term hair health and self-care.
9. Do you offer services for men?
Yes. We offer customized scalp treatments for men designed to support scalp health, strengthen follicles, and promote healthy hair growth — all in a comfortable, welcoming environment.
10. How do I book an appointment?
We begin with a request-to-book form so we can understand your needs. From there, Janelle personally reaches out to discuss your goals, recommend the best service, and secure your appointment.
11. Is this a one-time service or an ongoing journey?
Scalp wellness is a journey. While one visit can feel incredibly restorative, consistent care paired with education and at-home guidance leads to the most meaningful, lasting results.
12. What should I do to prepare for my appointment?
Simply arrive ready to relax. We recommend coming with your hair as-is and avoiding heavy styling products beforehand so we can properly assess your scalp.
REQUEST | BOOK | EXPERIENCE
How To Book
Booking your scalp experience is simple and personalized. Begin by completing our short intake form so we can understand your scalp concerns and goals.
From there, we’ll personally reach out to guide you, recommend the right service, and get you scheduled for your visit.
Request Your Service
Complete our request form to share your scalp concerns, goals, and availability so we can better understand your needs.
Book Your Services
Janelle will personally reach out to discuss your scalp health, recommend the best service, and secure your appointment.
Experience Luxury
Come in, relax, and experience expert-led scalp care designed to restore balance, confidence, and healthy hair.
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HEAR FROM OUR CLIENTS
MK'S SCALP LOUNGE TESTIMONIALS
"I had the most amazing head spa experience with Janelle! From the moment I walked in, everything felt peaceful and relaxing. Janelle is so knowledgeable about scalp care — she explained each step and shared great tips for keeping my hair healthy. The scalp treatment and massage were absolutely heavenly, and I left feeling refreshed, relaxed, and totally rejuvenated. If you're looking to unwind and give your scalp some love, definitely book with Janelle — she's the best!"
Jen G.
"I recently tried a scalp treatment with Janelle and it was absolutely incredible. The combination of deep scalp cleansing, relaxing, massage, and warm steam left my head feeling lighter and my hair noticeably healthier. She was thorough, leaving me very relaxed! I highly recommend it for anyone looking to unwind and give their scalp some real care."
Jaime Z.
"This was hands down one of the most relaxing treatments I’ve ever experienced. The Luxe treatment was the perfect mix of luxury and stress relief. The scalp analysis and cleansing felt so thorough, and the massage was unbelievably soothing. My scalp feels healthier, my hair looks shinier, and I felt deeply relaxed even hours later. The space was clean, peaceful, and beautifully set up, which made the experience even better. Huge shoutout to Janelle for her amazing work—she made the entire experience absolutely incredible. I will definitely be booking again!"
Nicole N.
"I had the most amazing head spa experience with Janelle! From the moment I walked in, everything felt peaceful and relaxing. Janelle is so knowledgeable about scalp care — she explained each step and shared great tips for keeping my hair healthy. The scalp treatment and massage were absolutely heavenly, and I left feeling refreshed, relaxed, and totally rejuvenated. If you're looking to unwind and give your scalp some love, definitely book with Janelle — she's the best!"
Jen G.
"I recently tried a scalp treatment with Janelle and it was absolutely incredible. The combination of deep scalp cleansing, relaxing, massage, and warm steam left my head feeling lighter and my hair noticeably healthier. She was thorough, leaving me very relaxed! I highly recommend it for anyone looking to unwind and give their scalp some real care."
Jaime Z.
This Is More Than Hair Care. This Is a Reset.
“Beauty begins the moment you decide to be yourself.”
- Coco Chanel
Disclaimer: MK Scalp and Wellness Lounge is not a medical provider and does not diagnose or treat medical conditions.
All services are non-medical and focused on scalp and hair wellness. Clients in need of medical care are referred to our partnered licensed medical professionals.
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